IT Business Analyst - SAP

Location: Armonk, NY, Hybrid 
Department: Information Technology
Reports To: Sr. Functional IT Analyst
Summary

Holderness & Bourne is a fast-growing men’s golf apparel brand based in Armonk, New York with a company culture that emphasizes excellence, collaboration and a friendly work environment. Holderness and Bourne is seeking a highly motivated and skilled IT Business Analyst with a focus on SAP S/4HANA Public Cloud. The ideal candidate will be a key player on our IT team, responsible for the analysis, design, implementation, and support of our various business applications, including ERP (SAP S/4 Public Cloud), WMS, PLM and others.

About the Role:

As an IT Business Analyst, you will work closely with business stakeholders to understand their requirements, translate them into technical specifications, and configure the system to meet business needs. This role requires a deep understanding of SAP S/4HANA Public Cloud functionalities, best practices, and the ability to drive continuous improvement.

Key Responsibilities

  • Business Analysis & Requirements Gathering:

    • Collaborate with various business units to identify and document business requirements and processes.

    • Analyze existing business processes and review possible solutions with the solution architecture team.

    • Participate in workshops, meetings, and interviews to gather critical information.

  • System Configuration & Implementation:

    • Configure and customize SAP S/4HANA Public Cloud modules (e.g., Finance, Supply Chain, Order To Cash, Master Data Management and Procure to Pay.) based on business requirements.

    • Execute configuration activities in SAP Public Cloud Central Business Configuration.

    • Support the implementation of new functionalities and features within the SAP S/4HANA Public Cloud landscape.

    • Perform system testing, including unit testing, integration testing, user acceptance testing (UAT), and regression testing as upgrades are applied.

    • Configuration and customization of other systems will be required as part of this role including but not limited to WM, PLM, PIM, EDI and others.

  • Support & Maintenance:     

    • Provide ongoing support and troubleshooting for end-users, resolving system issues and performing root cause analysis.

    • Monitor system performance and identify opportunities for optimization.

    • Stay up-to-date with SAP/S4HANA Public Cloud updates and new features, and assess their impact on our business processes.

    • Assist Sr. Functional IT Analyst for master data configuration, management, and bulk updates to SAP S/4 Public Cloud.

  • Documentation & Training:

    • Create and maintain detailed documentation for system configurations, processes, and user guides.

    • Develop and deliver training materials and sessions to end-users to ensure effective system adoption

  • Collaboration & Communication:

    • Work closely with cross-functional teams, finance, and operations.

    • Communicate effectively with stakeholders at all levels, from end-users to senior management.

    • Act as a liaison between the business and technical teams.

Qualifications & Skills 

  • Education & Experience

    • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field is desired.

    • 3 plus years of experience working with SAP solutions, with a strong focus on SAP S/4HANA, with Fashion experience preferred.

    • Hands-on experience with SAP S/4HANA Public Cloud is preferred.

  • Technical Skills:

    • Proven experience in configuring and customizing at least one core SAP S/4HANA module (e.g. Finance (FI/CO), Supply Chain Management (SCM), Sales and Distribution (SD), Master Data Management (MDM), etc.).

    • Familiarity with SAP Activate methodology and best practices for cloud implementations.

    • Knowledge of integration concepts with other systems (e.g., APIs, etc.) is a plus.

    • Knowledge of SAP BTP is a plus.

    • Understanding of SAP Fiori user experience and configuration.

  • Soft Skills

    • Excellent analytical and problem-solving skills.

    • Strong communication and interpersonal skills.

    • Willingness to take on tasks as needed to support the team and business.

    • Ability to work independently and as part of a team.

    • Proven ability to manage multiple priorities and meet deadlines.

    • A proactive and results-oriented mindset.

    • Ability to write SQL queries is a plus.

Preferred Qualifications (Optional):

  • SAP S/4HANA Public Cloud certification(s).

  • Experience with other SAP cloud solutions (e.g., SAP SuccessFactors, SAP Ariba, etc.).

  • Experience in the fashion or retail industry.

Why Join Us:

  • Innovative Environment: Be part of a forward-thinking company that values excellence, creativity and innovation.

  • Career Growth: Opportunities for professional development and career advancement with a quickly growing business and IT team.

  • Dynamic Team: Join a team of passionate individuals dedicated to excellence.

  • Competitive Benefits: Enjoy a comprehensive benefits package with a salary range from $60k - $120k per year, depending on experience, additional performance-based compensation, full health insurance coverage, 401(k) with employer match, product discounts, and more.

  • Location: This position is preferred to be in office, at our headquarters in Armonk, NY, however, hybrid candidates will also be considered.

  • How to Apply: Interested candidates can apply by sending a resume to careers@hbgolf.com.